FAQ's

Got a question? We have the answer. 

GENERAL

MEMBERSHIP

COURSES

RESOURCES

COMMUNITY

TECH SUPPORT

General

What is The Label Machine?

The Label Machine is a community and learning platform for everyone who wants to start their own record label. Our courses are designed to help people with no previous knowledge or experience in the music industry. With our program, anyone can establish an independent label or self-release their music effectively, provided they have a positive mindset and willingness to learn.


After many years of starting and managing successful record labels in the electronic music scene, Nick Sadler founded The Label Machine with the goal of sharing his know-how with as many people as possible. Ever since its launch in 2019, our platform has received overwhelming praise from members who have successfully started their own labels.

Who is The Label Machine made for?

In short, The Label Machine is for anyone who wants to know more about the music industry!


Our platform focuses on helping people start their own record label or self-release their music using the "record label method." But if you just want to understand how the music industry works and learn about all the different parts, you're certainly welcome!


We have members who focus on artist management, booking, music promotion and even music law! If you find that your role in the music industry is not that of a label manager, you will still get plenty of value from The Label Machine.

What will I get from joining The Label Machine?

Joining The Label Machine gives you complete access to all courses, blueprints, checklists, directories, templates and Q&A sessions. You will also become a part of our ever-growing community where you can ask for support and feedback from Nick Sadler and the other The Label Machine members.


The Pro Monthly Membership also gives you unlimited email access to Nick and two monthly one-on-one coaching calls.

Is The Label Machine free?

While joining our platform requires a paid membership, The Label Machine offers numerous resources for FREE! You can go to our Resources page and download ebooks, templates and quick guides that show how much value our platform gives to its members.


You can also watch several of our course-based masterclasses, available to all non members in our Masterclasses page.

What payment options do you have?

We currently only accept Visa, Mastercard, American Express and PayPal.

Can I upgrade to The Label Machine full membership later?

You sure can. You can upgrade with a couple of clicks any time from your account page. Our system will automatically take into account the time left on your current subscription, so you won’t be charged double either.

How do I get access?

Our courses are completely online-based.

As soon as you make your payment, you’ll be instantly enrolled in the course platform and you can start the course straight away.

Can I get One-On-One help and support?

Not only can you ask questions and get advice, support and feedback from the community, but we also run monthly live Q&A’s sessions where you can pre-submit your questions to us that we will answer live.


We also have a private mentoring section in the community, where you can get private support and feedback from just Nick and the team.

I have another question

Please email support@thelabelmachine.com with any other question you might have and we will get to you with an answer promptly.


You can also scroll down and email us your question from the contact form at the bottom of this page.

Membership

What membership options do you have?

Currently we offer two types of monthly membership: Standard and Pro.


Standard membership gives you full access to The Label Machine platform, including its courses, blueprints, resources and community.


Pro membership also includes direct email access to The Label Machine founder Nick Sadler and two monthly coaching calls with him. 

Can I upgrade to The Label Machine full membership later?

You sure can. You can upgrade with a couple of clicks any time from your account page. Our system will automatically take into account the time left on your current subscription, so you won’t be charged double either.

What if I decide to cancel?

We're confident that you'll find the course useful, and we won't invoke any ridiculous rules or conditions - if you're not satisfied within your first 30 days then we'll refund you without any fuss. Just email support@thelabelmachine.com

Can I get One-On-One help and support?

Not only can you ask questions and get advice, support and feedback from the community, but we also run monthly live Q&A’s sessions where you can pre-submit your questions to us that we will answer live.


We also have a private mentoring section in the community, where you can get private support and feedback from just Nick and the team.

When are the live Q&A sessions?

The Q&A sessions will usually take place every week around 12:00 pm Eastern time on Tuesday.  

You will be able to send questions in beforehand and watch the recordings if you can’t make it to the call.

Courses

What kind of artist are the courses suitable for?

We focus on working with record labels, artists and artist managers that want to release their own music. Whilst we cover most genres, we do have extra sections for electronic record labels.

Do I need special or paid software for these courses?

No. All the tools and resources we use are included with the program or are free to use.

Will they work for any genres?

Yes, we have people from Hip hip, Trap, house music, indie rock, a country and western label, even Jazz, all getting success.

How do I get access?

Our courses are completely online-based.

As soon as you make your payment, you’ll be instantly enrolled in the course platform and you can start the course straight away.

How much time will these courses take?

All of our courses are self-paced unless we explicitly state otherwise.

Basically, you can go through them as quickly or as slowly as you like. If you have a busy schedule, no worries. Take your time. 

When are the live Q&A sessions?

The Q&A sessions will usually take place every week around 12:00 pm Eastern time on Tuesday.  

You will be able to send questions in beforehand and watch the recordings if you can’t make it to the call.

What if I don't like the course I bought?

If you don’t like the course (or you don’t find it helpful), then let us know and we’ll refund you within 30 days of purchase.

Resources

What kind of free resources do you offer?

We offer free ebooks, templates, guides, directories and more. You can find these in our Resources page.


We also have a blog where we post our podcast's transcriptions and music industry-related articles.

Are they free to keep or distribute?

Once you download one of our free resources it is forever yours to keep. However, unauthorised distribution of our free content is strictly forbidden.

Community

How does the community work?

The community is made up of like-minded members who want to be successful in the music industry. Once you join The Label Machine, you will gain access to an active forum where you can interact with other members. Feel free to ask for feedback and take part in our time-sensitive challenges!

Technical Support 

Who do I contact for support?

You can email support@thelabelmachine.com for further support related to our platform.

Still Have Questions?

Write us your specific question and we will answer it promptly.